Product Description

HPE Foundation Care Call-To-Repair Service Post Warranty - extended service agreement - 1 year - on-site

Type

Extended service agreement

Service Included

Parts and labour

Location

On-site

Full Contract Period

1 year

Repair Time

6 hours

Service Availability

24 hours a day / 7 days a week

Designed For

P/N: AP838BR#ABH, AP841BR#ABH, AP845BR#ABH, AW593AR#ABH, AW593BR#ABH, AW594BR#ABH, AW596BR#ABH, BK830AR#ABH, C8R12AR#ABH, C8R15AR#ABH, C8S55AR#ABH, E7V87AMR, E7V89AMR, E7W02AR#ABH, E7W37AR, E7W38AR, QR518AR, QR519BR, QR520BR, QR521BR, QR524BR, QR525BR, QR527BR, QR528BR, QR529BR, QR531BR, QR532AR

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

1 year

Repair Time

6 hours

Service Availability

24 hours a day / 7 days a week

Details

Service & Support

Extended service agreement - parts and labour - 1 year - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday , Extended service agreement - parts and labour - 1 year - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday , Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday , Technical support - remote diagnosis - 1 year , New releases update - 1 year , Product info support - web knowledge base access - 1 year

Compatibility Information

Designed For

P/N: AP838B#ABB, AP838BR#ABH, AP839B#ABB, AP841BR#ABH, AP845BR#ABH, AW593AR#ABH, AW593BR#ABH, AW594BR#ABH, AW596B#ABB, AW596BR#ABH, BK830AR#ABH, BK830B#ABB, C8R12AR#ABH, C8R15AR#ABH, C8S55AR#ABH, E7V87AMR, E7V89AMR, E7W02AR#ABH, E7W37AR, E7W38AR, QR518AR, QR519BR, QR520BR, QR521BR, QR524BR, QR525BR, QR527BR, QR528BR, QR529BR, QR531BR, QR532AR