Description
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
Highlights of the HP Care Pack 6-Hour Call-To-Repair Hardware Support Extended Service Agreement 3 Years On-Site
- Choice of service levels to meet specific business needs.
- Choice of service levels to meet specific business needs.
Specifications
Summary
- Product Description
- HPE 6-Hour Call-To-Repair Hardware Support - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- 6 hours
- Service Availability
- 13 hours a day / 5 days a week
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- 6 hours
- Service Availability
- 13 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: 6 h (distance from customer site - 80 km) - availability: 13 hours a day / Monday-Friday , Extended service agreement - parts and labour - 3 years - on-site - response time: 8 h (distance from customer site - 160 km) - availability: 13 hours a day / Monday-Friday , Technical support - remote monitoring - 3 years
