Description
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
Highlights of the HP Care Pack 6-Hour Call-To-Repair Hardware Support Extended Service Agreement 3 Years On-Site 24/7
- Choice of service levels to meet specific business needs
Specifications
Summary
- Product Description
- HPE 6-Hour Call-To-Repair Hardware Support - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- 6 hours
- Service Availability
- 24 hours a day / 7 days a week
- Localisation
- Asia Pacific, Middle East, Africa, Europe
- Designed For
- ProLiant DL580 G7, DL580 Gen8, DL585 G5 Performance, DL585 G6 Base, DL585 G7 Base
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- 6 hours
- Service Availability
- 24 hours a day / 7 days a week
- Localisation
- Asia Pacific, Middle East, Africa, Europe
Details
- Service & Support
- Technical support - remote monitoring , Extended service agreement - parts and labour - 3 years - on-site - response time: 6 h (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday , Extended service agreement - parts and labour - 3 years - on-site - response time: 8 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
Compatibility Information
- Designed For
- HPE ProLiant DL580 G7, DL580 Gen8, DL585 G5 Performance, DL585 G6 Base, DL585 G7 Base
