Description
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
Highlights of the HP Care Pack 4-Hour 24x7 Same Day Hardware Support Extended Service Agreement 5 Years On-Site
- Within 4 hours of calling, expect an HP-qualified technician visit you onsite if HP can't resolve the issue remotely, for 5 years
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Remote problem diagnosis and support
HP services use electronic remote support tools to isolate your problem and facilitate resolution. -
Prompt onsite response
For issues that cannot be resolved remotely, an authorized HP representative arrives at your site promptly after your call has been logged. HP returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary.
Specifications
Summary
- Product Description
- HPE 4-Hour 24x7 Same Day Hardware Support - extended service agreement - 5 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- 4 hours
- Service Availability
- 24 hours a day / 7 days a week
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- 4 hours
- Service Availability
- 24 hours a day / 7 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
