Description
Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.
Highlights of the HP 5Y Pickup/Return NB Only SVC
- HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
- For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
- HP’s expert technicians have the tools and resources to repair your equipment properly.
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Enjoy door-to-door service
HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product. -
Reduce your costs
For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support. -
Get high-quality support
HP's expert technicians have the tools and resources to repair your equipment properly.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Pick-Up and Return Service - extended service agreement - 5 years - pick-up and return
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- Pick-up and return
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 5 years
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- HP 240 G7, 240 G8, 245 G8, 250 G5, 250 G6, 250 G7, 250 G8, 255 G5, 255 G6, 255 G7, 255 G8, 340 G7, 340S G7; x2 210 G2
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- Pick-up and return
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 5 years
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 5 years - pick-up and return - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday , Technical support - remote monitoring - 5 years , Technical support - phone consulting - 5 years
Compatibility Information
- Designed For
- HP 240 G7, 240 G8, 245 G8, 250 G5, 250 G6, 250 G7, 250 G8, 255 G5, 255 G6, 255 G7, 255 G8, 340 G7, 340S G7 , HP x2 210 G2
