Description
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
Highlights of the HP 3 Year Premium Care Desktop
- In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.
- Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
- Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
- Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
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We'll be there the next business day
In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week. -
Support you can count on
Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support. -
Help is on the line - or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person. -
Stay in control of your data
Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Premium Care Service with Defective Media Retention - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next day
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- HP 20X G4, 260 G3, 260 G4, 28X G2, 28X G3, 290 G1, 290 G2, 290 G3, 290 G4; Desktop Pro A 300 G3, Pro A G2, Pro G2; Elite Slice for Meeting Rooms G2; EliteDesk 800 G6; ProDesk 400 G1, 400 G3, 400 G5, 40X G4, 40X G6; ProOne 400 G3, 400 G4, 400 G5, 400 G6, 440 G4, 440 G5, 440 G6; Workstation Z1 G5
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next day
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: next day - availability: 9 hours a day / Monday-Friday , Technical support - phone consulting - 3 years - availability: 13 hours a day / Monday-Saturday , Technical support - remote diagnosis - 3 years , Product info support - web knowledge base access - 3 years , Defective media retention - 3 years
Compatibility Information
- Designed For
- Electronic HP Care Pack Next Business Day Hardware Support Post Warranty , HP 200 G4, 205 G4, 260 G3, 260 G4, 280 G1, 280 G2, 280 G3, 285 G2, 285 G3, 290 G1, 290 G2, 290 G3, 290 G4, 600B , HP Desktop Pro A 300 G3, Pro A G2, Pro G2 , HP Elite Slice for Meeting Rooms G2 for Intel Unite , HP EliteDesk 800 G6 , HP Pro 3130, 3300, 3500 , HP ProDesk 400 G1, 400 G2, 400 G3, 400 G4, 400 G5, 400 G6, 405 G2, 405 G4, 405 G6 , HP ProOne 400 G1, 400 G3, 400 G4, 400 G5, 400 G6, 440 G4, 440 G5, 440 G6 , HP Workstation Z1 G5 Entry
