In the event of a fault, customers can call the Canon support desk. If the issue can’t be resolved over the phone, or remotely, a qualified service engineer will be dispatched onsite by the next business day.

Highlights of the Canon Easy Service Plan On-Site Next Day Service Hardware support 3 Years

• Value for money - Canon will take care of everything that you need to make the most of your printing, faxing and/or scanning equipment - including installation, training and on-site services
• Response times to suit you - ranging from on-site maintenance to return repair and an exchange service
• Flexible contracts - covering a range of time periods so you know the overall cost of the product and service and can budget easily over the lifetime of your investment
• Help when you need it - with access to a call center and helpdesk for support, advice and remote problem solving
• Maximum return on investment - as your hardware is well maintained and supported
• Comprehensive product cover - including all services parts and labor (subject to fair use)